Welcome to CTA Publication (Landing Page Name: srcourse).
This Refund & Returns Policy explains the rules related to refunds, returns, and cancellations for purchases made on https://srcourse.online/
1. Nature of Products
- All products sold on CTA Publication are digital products (such as eBooks, guides, templates, courses, Exam Notes or downloadable files).
- No physical products are shipped.
- Once a digital product is delivered or accessed, it cannot be returned.
2. No Refund Policy (Important)
Due to the nature of digital and downloadable products:
No refunds
No returns
No cancellations
All sales are final and non-refundable once the payment is successfully completed.
3. Technical Issues / Access Problems
If you face any issue such as:
- Download link not working
- Product not received after payment
- Access error due to technical reasons
Please contact us within 24 hours of purchase at:
ctapublication9@gmail.com
We will provide:
- Re-delivery of the product, or
- Technical assistance
Note: This does not qualify for a monetary refund.
4. Incorrect Email or User Error
- Ensure that your email address and details are entered correctly at checkout.
- We are not responsible for non-delivery caused by incorrect email ID or user error.
5. Payment Disputes & Chargebacks
- Any payment disputes or chargebacks raised without contacting us first may lead to account suspension.
- Please contact our support team before raising a dispute with Razorpay or your bank.
6. Fraudulent Transactions
If a transaction is found to be fraudulent or unauthorized:
- We reserve the right to cancel access immediately.
- Legal action may be taken if necessary.
7. Changes to This Policy
We reserve the right to update or modify this Refund & Returns Policy at any time without prior notice.
Updates will be effective immediately upon posting.
8. Contact Information
For refund-related queries or support:
Email: ctapublication9@gmail.com
Website: https://srcourse.online/
